Hi Paul, The downloads should be available on your autodesk subscription account: https://accounts.autodesk.com/ Make sure to connect using the Autodesk ID linked with your order.If the download isn't there you can download both trial versions of AdvanceSteel and AutoCad and activate them:http://www.autodesk.com/products/autocad/free-trialhttp://www.autodesk.com/products/advance-steel/free-trialRegards,